Mace Group subsidiary Macro has won a facilities management contract with Standard Chartered Bank to manage a 4.2 million sq ft portfolio across four continents.
The five-year, multi-million pound contract, will now see Macro operating in South America and Pakistan while expanding in Africa, Europe and the Middle East.
Project management will be provided via Macro’s parent company, Mace, and will include cost management consultancy services for retail and commercial projects across 42 markets. Mace will also provide a design production hub facility in South Africa, supporting retail branch designs and workplace effectiveness solutions across the regions.
Full facilities management services will include mechanical, electrical and plumbing, janitorial, reception, security, pantry services, mail room, business support services, health and safety, as well as finance and procurement management.
Macro will manage risk for services under its own remit and energy management, with central monitoring of energy savings. A 24/7 helpdesk and CAFM service will be self-delivered through Macro’s own fm24 business.
Photograph: Standard Chartered Bank in London (Cobaltblue25/Creative Commons)
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With a large percentage of a facility management budget locked into a service contract, or multiple service contracts, it is critical to get the contracts running properly from the start, which depends on a smooth process. This is a good news if it does the same.